Gamemick Company Limited ("Gamemick," "we," "our," or "us") is committed to protecting your privacy and complying with applicable data protection laws, including the Personal Data Protection Act of Thailand (PDPA) and the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our platform, services, games, and tools provided via  https://www.gamemick.com , our mobile applications, or any other Gamemick services (collectively, the "Services").

1. What Information We Collect and Process

We collect and process the following types of information:

a. Information You Provide to Us

• Account Information: Name, surname, email, phone number, password, and profile picture.

• Contact Details: Business name, address, tax ID, and other relevant registration details if you are a creator or brand.

• User-Generated Content: Game assets, images, text, audio files, forms, survey results, and any other materials you upload, publish, or create on our platform.

• Payment and Transaction Data: When purchasing coins or services, we collect transaction details, payment confirmations, and billing information.

• Communications: Any messages or correspondence between you and our team, including support tickets and feedback.

b. Information We Collect Automatically

• Device and Technical Data: IP address, device type, browser type, OS, language, access times, and referring URLs.

• Usage Data: Information about your interactions with our Services, including pages viewed, game sessions, features used, content you click on, and duration of sessions.

• Cookies and Similar Technologies: We use cookies and related tools to collect data about your browsing behavior, preferences, login state, and analytics.

This information is necessary for us to deliver our services, enhance performance, ensure security, and meet legal and operational requirements.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and improve our Services.

• To authenticate users and manage access to platform features.

• To process payments, deliver digital goods (e.g., coins, game access), and provide receipts.

• To personalize content and optimize the user experience.

• To respond to inquiries and provide customer support.

• To send service announcements and account notifications.

• To analyze trends, measure effectiveness, and maintain platform security.

• To fulfill legal obligations and enforce our policies.

• To promote our services or partner offers (only with your consent).

3. Legal Basis for Processing (GDPR Compliance)

We rely on the following legal grounds to process your data:

• Consent: For marketing communications and use of optional tracking tools.

• Contractual Necessity: For providing services you request.

• Legal Obligations: To comply with regulations, including tax and consumer laws.

• Legitimate Interests: For security, analytics, product development, and service improvement.

4. Sharing Your Information

We may share your information with:

• Our Affiliates and subsidiaries to support service delivery.

• Service Providers who assist in hosting, payments, analytics, marketing, or support.

• Campaign Partners(e.g., brands running engagement games) when you choose to interact with them.

• Authorities in compliance with applicable laws or legal proceedings.

• Buyers or Successors if our business is sold or merged.

• Other Users if you publish content or make it visible in public areas of the platform.

We do not sell your personal information.

5. Tracking and Analytics Tools

We use the following tools for analytics, personalization, and advertising:

• Google Analytics – Traffic analysis and behavior tracking.

• Meta Pixel – Conversion tracking and ad performance on Meta platforms.

• Hotjar – User interaction heatmaps and session replays.

• Custom Scripts – For testing, performance tracking, and feature use.

These tools may use cookies or device identifiers. You can opt out via browser settings or respective service opt-out links.

6. International Data Transfers

Your data may be transferred and stored outside your country, including Singapore and other jurisdictions with different data protection standards. We use appropriate safeguards (e.g., contractual clauses) to protect your information.

7. Data Retention

We retain data only as long as needed to:

• Provide services and maintain platform functionality.

• Comply with laws and resolve disputes.

• Maintain records for business, legal, or regulatory purposes.

Once no longer necessary, we securely delete or anonymize your data.

8. Your Rights and Choices

You have the right to:

• Access your personal data.

• Correct inaccurate or incomplete data.

• Request Deletion of your data.

• Object or Restrictprocessing in certain circumstances.

• Withdraw Consent where processing is based on consent.

• Request Portability of your data.

To exercise your rights or request data deletion:

• Visit your account settings to delete your account and associated data, or

• Contact us at  info@gamemick.com. We will respond within 30 days.

9. How We Protect Your Data

We use secure protocols, encryption, and access controls to protect your data. While we follow industry best practices, no system can guarantee complete security.

10. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from minors. Please contact us if you believe a child has provided us data.

11. Third-Party Links

We may link to external sites not controlled by Gamemick. Their privacy practices are governed by their own policies.

12. Updates to This Policy

We may revise this Policy as needed. Significant updates will be announced on our platform or by email. Continued use of our Services implies agreement to the updated terms.

13. Contact Us

For questions or to exercise your privacy rights:

Gamemick Company Limited
Navamin 68, Navamin Road, Klong Kum, Bung Kum, Bangkok 10240
Email:info@gamemick.com

Thank you for trusting Gamemick.